In response to the COVID-19 pandemic, Ambrosia Private Chef & Catering has established the following policies & procedures which will be subject to ongoing review and modification as per requirements of local, state, and federal public health officials, our insurance carriers, legal team, and executive management. These policies and procedures were established to not only comply with health official mandates, but to protect our staff, and our guests against possible COVID-19 exposure. At no time will Ambrosia Private Chef & Catering, our management, or staff ever guarantee the elimination of risk to exposure to COVID-19, and use of our services constitutes your knowledge, and acceptance of these policies and procedures.
Food safety is ALWAYS a number one priority! Ambrosia Private Chef & Catering strictly utilizes its own employees for all touchpoints with your food. This means that we will not utilize any third-party staff of any type. Each Ambrosia Private Chef & Catering employee is mandated to complete and pass one or more ServeSafe Certified Food Handlers safety training and certification examinations. Further, all managers are required to attend both in-class or online live ServeSafe Food Protection Manager training, as well as pass written Food Protection Manager Certification Examinations. Our executive management also frequently reviews all staff knowledge and verifies safety currency by verbal and/or written quizzes, and mock-up scenarios. Ambrosia Private Chef & Catering has adopted the policy of utilizing the absolute least amount of staff possible when preparing your food for you to further reduce the total number of “touchpoints” between the preparation, cooking, and service of the item(s).
As per the US Centers for Disease Control, (CDC) statement”currently there is no evidence to support the transmission of COVID-19 through food.”
Cleaning & Sanitizing:
All surfaces will be both cleaned & sanitized before & after the preparation of your food. With ongoing sanitizing practices being repeated during actual preparation.
To minimize the chance of contamination,at no time will anyone not employed by Ambrosia Private Chef & Catering be permitted into the kitchen or food prep areas during your event. This must include the owner(s)/hosts of the venue in which we are working.
It is the full responsibility of the signer of the contract or designated onsite host(ess) of the event to inform the guests of this policy, and said person must enforce mandatory guest compliance at all times during the event.
If this policy is violated, all work will immediately cease, and your event will be promptly ended. No refund of any type will be provided.
Should you need something from the kitchen during your event, please request it from a member of our staff, while maintaining proper social distancing and mask usage requirements at all times, and we will be happy to facilitate its retrieval for you.
Health & Safety:
All Ambrosia Private Chef & Catering staff will be health screened by a member of our management team just before beginning their shift. This screening involves checking for any potential COVID-19 or any other type of illness symptoms, temperature checked & logged, along with frequent health check-ins during their shift. All Ambrosia Private Chef & Catering staff will be required to adhere to mandatory and frequent hand washing and glove changes during their shift. Use of masks and/or face coverings for all Ambrosia Private Chef & Catering employees, that covers both the mouth and nose of the employee will be mandatory at all times before entry into the venue, and until their shift ends and they have departed the venue.
At no time will any employee of Ambrosia Private Chef & Catering be permitted to have any physical contact with our guests. This includes but is not limited to handshakes, fist or elbow bumps, hugs, etc.
The host(ess) of the event MUST pre-screen all their attending guests for COVID-19, any guests who have or may have exhibited any CDC disclosed potential COVID-19 symptoms, or have recently tested positive or “recovered” from COVID-19 or any related illness must be prohibited from attending the event. Should it be determined by Ambrosia Private Chef and Catering that any guest in attendance of the event is presently ill, or recently has been ill, the event will immediately cease, and the client will forfeit any monies paid to Ambrosia Private Chef & Catering as mitigated damages. Further, the client can and will be fully held liable for any potential damages to Ambrosia Private Chef & Catering, or its staff as a result of their negligence in guest screening.
Use of Face Coverings:
A face-covering will be worn by our staff at all times during your event, regardless of your or our staff’s vaccination status.
Due to the public health order effective at 12:01 am on August 3, 2021, all parties regardless of their vaccination status must wear a face cover or mask while indoors. The host(ess) must inform their family & guests of this mandatory public health order and supply masks that must be worn when inside the home.
We highly encourage you to plan on having your entire event outside and restrict indoor access to just restroom use by masked guests and family members.
No Self-service buffets, family-style, or passed items or beverages may be provided as these items have been deemed “high touch” by public health officials. Guests must be seated and served by a certified food handler member of our staff.
The client is solely responsible for full knowledge and compliance with any local, state, or federal public health guidelines, mandates, or laws surrounding their event during the COVID-19 pandemic. Failure to comply with any mandate or guideline will be subject to immediate event termination, and all monies paid to Ambrosia Private Chef & Catering will be retained by us as mitigated damages.
Ambrosia Private Chef & Catering will not be held liable for compliance rule changes, your unwillingness to fully comply with said orders, or inflexibility to modify your event to comply with such governance.
REFUNDS FOR EVENTS CANCELLED DUE TO COVID-19 ILLNESS, GUIDELINES, FAILURE TO COMPLY WITH POSTED RULES OR PUBLIC HEALTH MANDATES, OR CHANGES TO PUBLIC HEALTH GATHERING RULES THERETO WILL NOT BE ISSUED. THE HOST/HOSTESS ASSUMES FULL LIABILITY WHEN BOOKING AN EVENT DURING THE COVID-19 PANDEMIC.
Our sincerest thanks for your business, patience, flexibility, and above all understanding during these trying times.